An Item is Missing from my Order?

Modified on Wed, 9 Oct at 3:48 PM

Did you receive your RPM Power order and discover that one or more items are missing?


We sincerely apologise for this inconvenience. We strive to ensure that all of our products are delivered to our customers with the same high quality that we design them with, however, it can sometimes happen that our fulfilment team misses an item in your order.


In this case, we would ask you to reach out to us by opening a support ticket on our system.


Please let us know in detail the issue you are experiencing with your order and don't forget to include your order number or the name of the person who made the order. If it is relevant, including photos or a video with your message is always helpful for us and will speed up the resolution process. 


Once we receive your information we will aim to get the issue solved for you as soon as we can.

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